A new, exciting concept report has now been published! It outlines the core elements of the Microhub model tested during the Helsinki pilot, including its operating principles, practical delivery model, stakeholder roles, and potential conditions for commercial deployment.
Urban logistics face significant challenges, particularly emissions from distribution activities and the limited space typically available in urban environments. DISCO set out to address these issues by testing the viability of a shared logistics solution centred around a Microhub in an urban setting.
Coordinated by Forum Virium Helsinki, the DISCO pilot in Helsinki brought together several partners, including A2B, DB Schenker, DHL Express, LMAD, and Rolan.
The Microhub, situated in Helsinki’s Ruoholahti district, served as a base for eco-friendly last-mile deliveries. Larger shipments were first transported to the hub by vans and lorries, before being redistributed using low-emission alternatives such as cargo bikes and autonomous delivery robots. The hub also featured a DHL Express service point where customers could collect or send parcels, along with dedicated workspaces for company staff.
Throughout the trial, over 1,500 parcels were delivered from the Microhub using three A2B and DB Schenker cargo bikes, along with two delivery robots operated by LMAD. The pilot also tested the consolidation of parcel deliveries, further optimising the efficiency of urban logistics.
The pilot demonstrated that the Microhub enabled a new approach to parcel delivery, using lighter, more sustainable modes of transport. By shifting deliveries from vans and lorries to cargo bikes and autonomous delivery robots, the pilot successfully reduced CO₂ emissions and noise pollution in city centres. These lighter vehicles also require less space, helping to improve safety and overall comfort in densely built urban areas.
As part of the Microhub pilot, we collaborated with Ramboll Finland Oy to gather insights and experiences, which were then used to define the Microhub concept. This service design process included expert interviews and collaborative workshops. The resulting Concept Report offers a practical, easy-to-use guide to support the future development and scaling of Microhub solutions.