Use of shared transport facilities as urban micro-hubs and open consolidation hubs through real time data collection by logistics service providers.

The City of Copenhagen is one of the selected EU Mission 100 climate-neutral and smart cities by 2030. To reach its climate objectives and deploy zero-emission logistic solutions, Copenhagen is taking an integrated approach through DISCO to ensure that the entire functional urban area benefits from the transition. The City recognises that its policies will affect local stakeholders, and will therefore work closely with industry sectors, citizens, and public authorities to ensure desirable outcomes for all.

The Copenhagen Living Lab consists in the development of a logistics Digital Twin (DT) as a decision support system to evaluate in advance the effects on logistics and goods delivery of several potential policy and infrastructure interventions (e.g., road closures, zero-emission zones, deployment of local or regional hubs, weight limitations, curb side management).

The DT will be fed in an innovative way, through an enhanced local urban freight data collection at the urban and peri-urban level by leveraging on local initiatives that involve relevant stakeholders related to urban logistics.

The DT will also support the development of micro-hubs and open consolidation hubs in the city thanks to the use of shared transport facilities. The data will provide knowledge and support the development of real-time decision-making tools for policy and managing logistics traffic.


Public-Private cooperation for dynamic, data-driven and automated communications, incentivising effective and zero emission operations in last-mile deliveries.

The City of Ghent is a medium-sized medieval European city surrounded by an inner ring and outer ring (R4). In the historic centre, Ghent has a pedestrian area of 2 km². The municipality has incorporated many efforts to green the city including a modal shift as a cornerstone in Ghent’s SUMP 2014 and in 2019, a low-emission zone and a “Vision for the Use of Water in the City” which focuses on developing the use of waterways for freight transport. Ghent also aims to be climate neutral by 2050.

The Ghent Living Lab pursues automated communication of rules, sustainable alternative routes/modes, and in general city access regulations to allow for a pre-trip planning phase of transport network management and to pro-actively engage logistics service providers in choosing sustainable alternative solutions for city logistics. The communication is operated through the integration of Transport Management Systems by providers and advising them on more effective and sustainable options for last-mile delivery. It upgrades the existing Dynamic Access Control  thanks to a data space focusing on creating trust between the market and local authorities, so that innovations aim to support net-zero SULP policy making. This system will be fully transferrable and scalable.


Multipurpose, multi-tenant and temporary use of buildings as logistics hub, supported by optimally located smart data collection via road sensors, to help detect freight flows and zero-emission freight transport

The City of Thessaloniki is one of the 100 EU Mission climate-neutral and smart cities by 2030. The City’s challenge is to become a zero-emission city by 2030, achieve optimised use of public space and overall enhanced citizens’ quality of life. Currently, in the historical centre, the main demand generators for last-mile transport are the commercial establishments and, more specifically, from fashion and HORECA.

Thessaloniki has applied, across the whole historical centre, a weight and capacity restriction policy in which vehicles up to 8 tons are allowed to enter at specific time-windows for loading / unloading (L/U) activities. Underreporting of illegal activities and limited control by the city has led to resistance and added conflicts among the society, the public administration, and the business sector.

The Thessaloniki Living Lab will consist in the development of a new business model which integrates urban freight transportation data with cooperative city logistics schemes and space/land data, to optimize the TIF HELEXPO Exhibition Centre’s underutilized space as a flexible logistics hub. The solution implemented aims to achieve the city’s main sustainability targets for a CO2 neutral and zero-emission city by 2030 thanks to the reduced number of delivery vehicles circulating in public spaces, thus reducing traffic congestion and ensure better quality of life.


Multifunctional micro-hubs with network management and flexible use of space promoting use of zero-emission freight transport modes (bikes and vans) to implement dynamic Low Emission Zones.

The City of Helsinki is one of the 100 EU Mission 2030 climate-neutral and smart cities. Helsinki logistics operations are currently primarily led by private companies, but the city has an ambition to support the logistics field towards a new sustainable operational model in line with the action plan for city logistics, updated in 2020. In Helsinki, delivery trucks 22-26% of traffic emissions in the city. The overall share of vans used for last-mile logistics is unknown, but most vans are used for other purposes.

The Helsinki Living Lab will develop a new business model to optimise underused spaces and to promote the use of innovative, efficient, and low/zero emission of urban freight transport modes. This goal will be achieved thanks to the use of existing data sources for public space monitoring which will complement Helsinki’s Mobility Digital Twin (DT), supporting and contributing to Helsinki’s Action Plan for City Logistics. For Helsinki, the last-mile accessibility data will greatly reduce the amount of driving around, looking for building the entrances and parking spaces, that delivery vehicles are required to do. Reducing unnecessary traffic through tight spots increases the attractiveness of an area, improves traffic safety, and reduces emissions.